Privacy Policy
Effective Date: 12 March 2024
At Kan Media Agency, your privacy matters to us. We are committed to handling your personal data responsibly, transparently, and securely in compliance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in Namibia and South Africa, the General Data Protection Regulation (GDPR) for EU visitors, and other relevant privacy regulations.
KanMedia Agency (“KanMedia,” “we,” “us,” or “our”) recognizes the paramount importance of safeguarding the privacy, security, and integrity of information entrusted to us. This Privacy Policy governs the collection, processing, storage, and disclosure of data obtained through our website located at [www.kanmedia.agency] (“the Website”). By accessing or utilizing the Website, you expressly acknowledge and consent to the practices delineated herein.
Data Collection Practices
While the Website is designed to be navigated without the submission of personally identifiable information (“PII”), certain voluntary interactions—such as completing contact forms or subscribing to our mailing lists—may necessitate the provision of limited details, including but not limited to:
Full name
Email address
Telephone number
Company name
General business-related information
No such data shall be collected without voluntary submission by the user.
Prohibition of Highly Sensitive or Confidential Data
KanMedia Agency maintains a strict policy of never soliciting, collecting, or storing highly sensitive or confidential personal information via the Website. This includes, but is not limited to, the following categories:
Government-issued identification numbers (e.g., passport numbers, national ID numbers, driver’s license details)
Financial account credentials (e.g., bank account numbers, credit card numbers, debit card PINs)
Authentication data (e.g., security codes, passwords, multi-factor authentication tokens)
Biometric identifiers (e.g., fingerprints, facial recognition data, iris scans)
Health-related records or protected medical information (e.g., diagnoses, treatments, prescriptions)
Personal data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership
Any information falling under “special categories” as defined by applicable data protection legislation
If a user transmits any such information via the Website, it will be immediately purged from our systems and will not be processed or retained.
Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze website performance, and deliver targeted content. These may include:
Strictly Necessary Cookies: Essential for core website functions.
Performance Cookies: Collect anonymous usage data for analytics.
Functional Cookies: Remember user preferences and settings.
Targeting/Advertising Cookies: Track browsing habits to deliver relevant ads (where applicable).
Your Control:
Users can manage or disable cookies through browser settings. Please note that disabling certain cookies may impact website functionality. Some analytics and advertising functions are provided by third-party services (e.g., Google Analytics, Meta Pixel) that may also collect information as governed by their respective privacy policies.
Technical Security Limitations
At present, the Website operates without the implementation of a Secure Socket Layer (“SSL”) certificate. As such, any data transmitted via contact forms or other interactive elements may be susceptible to interception during transfer. Users are therefore strongly advised to refrain from transmitting any sensitive, confidential, or personal information of a critical nature through the Website. KanMedia Agency disclaims liability for any interception or unauthorized access occurring during such transmissions. Only submit the information you are asked for.
Data Usage and Processing
Any data voluntarily provided by users shall be utilized solely for purposes explicitly stated at the point of collection, which may include:
Responding to inquiries or requests for proposals
Delivering requested marketing materials or updates
Facilitating communication between the user and our team
Such data shall not be sold, rented, or otherwise disclosed to third parties for commercial gain, except:
(a) Where required by applicable law, regulation, or legal process;
(b) Where disclosure is necessary to protect the legal rights, safety, or property of KanMedia Agency; or
(c) Where disclosure is necessary to fulfill a contractual obligation with the user’s explicit consent.
Data Retention Policy
KanMedia Agency retains user-provided data only for as long as is strictly necessary to fulfill the purposes for which it was collected, or as mandated by law. Data no longer required shall be securely erased or rendered irreversibly anonymized.
Third-Party Services and Links
The Website may contain hyperlinks to third-party websites, applications, or services. KanMedia Agency does not control, endorse, or assume responsibility for the privacy practices of such external entities. Users are encouraged to review the privacy policies of all third-party platforms they access via links from our Website.
User Rights
Subject to applicable data protection laws, users may request:
Access to the personal data held by KanMedia Agency
Rectification of inaccurate or incomplete data
Erasure of personal data (where legally permissible)
Restriction of processing in certain circumstances
Object to certain types of processing, including direct marketing
Withdraw consent at any time
Requests should be directed to [legal@kanmedia.agency], accompanied by sufficient information to verify the requester’s identity.
Children’s Privacy
Our Website and services are not intended for use by persons under the age of 18 (or the applicable age of consent in the user’s jurisdiction). We do not knowingly collect, process, or store personal information from minors. If we become aware that such data has been provided, it will be deleted without delay.
Where the processing of a minor’s personal data is necessary, we will obtain verifiable consent from a parent or legal guardian before collection. Such processing will be limited to what is strictly necessary and will not involve profiling, targeted advertising, or other high-risk activities.
In accordance with applicable Namibian, SADC, and African Union data protection principles, all default privacy settings for minor users will be set to the highest available level, and parental or guardian rights to access, correct, or delete a child’s data will be respected. Requests in this regard must be submitted in writing to [legal@kanmedia.agency] with sufficient information to verify identity.
User-Generated Content
Any information voluntarily submitted in public areas of the Website (e.g., blog comments) becomes publicly accessible. Users should exercise caution when disclosing personal details in such spaces. That content may become accessible to anyone we cannot guarantee privacy for such content, nor the actions of other users who view it. If content is removed, copies may still persist in cached or archived pages.
Amendments to this Policy
KanMedia Agency reserves the right to modify, update, or replace this Privacy Policy at any time. Any changes will be posted on the Website with an updated “Effective Date.” Continued use of the Website following any such amendments constitutes acceptance of the revised Policy.
Contact Information
For questions, concerns, or data protection requests, please contact:
KanMedia Agency – Data Protection office
Email: legal@kanmedia.agency
Disclaimer: This Privacy Policy is provided for informational purposes only. It does not create any contractual or legal rights enforceable against KanMedia Agency, nor does it constitute legal advice